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New Visitor
JohnHPT
Posts: 2
Registered: ‎01-25-2012

No voicemail indicator

Even though I have voicemails, and can retrieve them, the dial tone does not "stutter" and my phone system doesn't register a voicemail (it apparently looks for a "voicemail tone" from the Xfinity box).  Any ideas?

Cable Expert
JayInAlg
Posts: 11,182
Registered: ‎03-02-2007

Re: No voicemail indicator

The Comcast Cares Team has been notified and will get it fixed.

 

Watch this post and your email for updates from the team.

Official Employee
ComcastKeisha
Posts: 1,561
Registered: ‎09-20-2011

Re: No voicemail indicator

 

Thank You
-Keisha-
New Visitor
JohnHPT
Posts: 2
Registered: ‎01-25-2012

Re: No voicemail indicator

Thanks for fixing the voicemail waiting indicator.  Unfortunately, you also seem to have reset or changed my password.  Now I can see that I have voicemail, I just can't access it.  Is there a default password that I can use?