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Contributor
matttbell412
Posts: 6
Registered: ‎01-29-2012
Accepted Solution

No voicemail indicator

I am having the same issue with no stutter tone or light.  Called tech support 3 times.  The first time they said my phone was the problem.  I took it to a friends who has the same service and equipment and it worked fine there.  The voicemail light turned on, no problem.  I called again and let them know my results and they told me that they would resend the signal.  Didn't work.  I tried the online chat and the guy on the other end said he would resolve the issue.  Still not fixed.  I decided to buy a new phone to see if that was actually the isssue and called tech support for a third time.  They resent the signal and reset all of my equipment and it still does not work.
 
Does anyone there know how to resolve this issue?
Cable Expert
JayInAlg
Posts: 11,201
Registered: ‎03-02-2007

Re: No voicemail indicator

The Comcast Cares Team has been notified and will get it fixed.

 

Watch this post and your email for updates from the team during the business week.

Visitor
Posts: 1
Registered: ‎08-17-2009

Re: No voicemail indicator

I just changed to Xfinity VOIP last week 1-26-2012 - and I have the same problem - no indicator there is a voicemail. 

Official Employee
ComcastKeisha
Posts: 1,561
Registered: ‎09-20-2011

Re: No voicemail indicator

 

Thank You
-Keisha-
Official Employee
ComcastKeisha
Posts: 1,561
Registered: ‎09-20-2011

Re: No voicemail indicator

 

Thank You
-Keisha-
Contributor
matttbell412
Posts: 6
Registered: ‎01-29-2012

Re: No voicemail indicator

No it is not fixed.
Contributor
matttbell412
Posts: 6
Registered: ‎01-29-2012

Re: No voicemail indicator

Finally fixed.

 

Thanks you for your help.