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New Visitor
94973Local
Posts: 1
Registered: ‎05-20-2012

Phone indicates new messages, but there are none...

For the past month or two, the message indicator light on my line has flashed, and the dial tone pulses, to indicate new messages, but there often aren't any. And when there are new messages, even after I listen to them, the light and dial tone doesn't return to "normal". I've reset the modem, but that hasn't worked. Ideas?
Cable Expert
JayInAlg
Posts: 10,462
Registered: ‎03-02-2007

Re: Phone indicates new messages, but there are none...

Sometimes calling your home phone and leave another voice mail, then deleting the message stops the indicator.

 

Otherwise, contact Comcast support as they can clear it on the switch.