Voice Mail

[cvalletta]

I have three phones with Comcast.  Two are supposed to be full service.   I called three times to see why I don't have access on the computer to the other two phone #'s.  Also asked that the caller id name be changed on one of the lines.  In addition there is no signal when I pick up one of the lines to notify of email message.

[cvalletta]

I meant to say voice mail in the last sentence. (No signal to notify me that there is a voice mail)

[JayInAlg]

The Comcast Cares Team has been notified and will look into your issues.

Watch this post and your email for updates from the team next business week.

[ComcastLarry]

cvalletta-

We will look at the features on your telephone lines and reach out to you.

[cvalletta]

Thank you Larry!

[cvalletta]

All items are fixed - Thanks Comcast!

[ComcastKeisha]

cvalletta---

Thank you for letting us know your issue has been resolved.

[cvalletta]

Well actually it still is not resolved.  While the Second # now shows on my online accout it says "voice mail is not available"  so I still cannot access my voicemail online for the second#.   And still no signal to indicate that there is a voicemail.