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New Visitor
Posts: 1
Registered: ‎03-19-2009
Accepted Solution

Turning off voice mail

How can I turn off voice mail on one of my phone lines?

Bronze Problem Solver
Paraniod
Posts: 1,570
Registered: ‎06-15-2009

Re: Turning off voice mail

Have to call in to 1 800 Comcast, to switch it off

New Visitor
donaldrichmond5
Posts: 1
Registered: ‎09-21-2012

Re: Turning off voice mail

I am completely confused. All I want is to turn off Voice Mail. Tell me how to do it without any more rigamarole.

 

Bronze Problem Solver
Paraniod
Posts: 1,570
Registered: ‎06-15-2009

Re: Turning off voice mail

[ Edited ]

Only Comcast can disable your Voicemail. You can change the number of rings, before it picks up by visiting your Xfinity Connect Email, click on preferences, click voice and then call forwarding and rings.

New Visitor
Posts: 1
Registered: ‎12-02-2009

Re: Turning off voice mail

I want to turn off my voice mail, in order to receive fax I need voice mail off, what do I have to do? 

Bronze Problem Solver
Paraniod
Posts: 1,570
Registered: ‎06-15-2009

Re: Turning off voice mail

[ Edited ]

Call 1 800 Comcast

New Visitor
KPDC
Posts: 2
Registered: ‎10-19-2013

Re: Turning off voice mail

You DO NOT have to turn voicemail off to receive faxes. Go into Administrative Options for your voicemail account and set the number of rings to be more than the number of rings you have set for auto answer on your fax machine. If your fax machine picks up after 4 rings, set voicemail to pick up after 10 rings. In this manner, your fax will always answer before voicemail. Viola!

New Visitor
richardstco
Posts: 1
Registered: ‎10-19-2013

Re: Turning off voice mail

So, does this really work?? All I have to do is set my voice rings to more than my fax answer rings??

New Visitor
KPDC
Posts: 2
Registered: ‎10-19-2013

Re: Turning off voice mail

That's how I have mine set up and it works like a charm. The only time someone will be sent to voicemail is when they send a fax while your fax machine is already busy receiving another fax. In that case, the new call rolls straight to voicemail but the sender's fax machine won't register the fax as having been received so their machine should automatically try again later.