09-21-2012 05:11 PM - edited 09-21-2012 05:14 PM
Only Comcast can disable your Voicemail. You can change the number of rings, before it picks up by visiting your Xfinity Connect Email, click on preferences, click voice and then call forwarding and rings.
10-19-2013 06:48 PM
You DO NOT have to turn voicemail off to receive faxes. Go into Administrative Options for your voicemail account and set the number of rings to be more than the number of rings you have set for auto answer on your fax machine. If your fax machine picks up after 4 rings, set voicemail to pick up after 10 rings. In this manner, your fax will always answer before voicemail. Viola!
10-20-2013 01:34 AM
That's how I have mine set up and it works like a charm. The only time someone will be sent to voicemail is when they send a fax while your fax machine is already busy receiving another fax. In that case, the new call rolls straight to voicemail but the sender's fax machine won't register the fax as having been received so their machine should automatically try again later.
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