Wow, we really ARE on our own.....I'll save the tedious and less than helpful troubleshooting steps I took with this PC for the bottom, and instead recount the tedious and less than helpful phone call I just finished....suffice to say I spoke with someone that was obviously in another country that could not tell me this "for security reasons", and he spoke quite elegantly and at length to tell me over and over that there was nothing he could do for me, he didn't have any idea why I couldnt access the call manager or use *72 either, to forward calls, he was only there after hours for vague reasons, that there MIGHT be some unspecified "issue" that was causing my problem, and that I should call back during regular business hours. Whatever those may be.
Essentially, I was told there was nothing that could be done and that I may as well just try again later.
For some reason, he could not make any account changes. He said he was able to get into the Call Manager on my account himself with no problem, but could not setup the forwarding for me. Awesome.
Those that have proceeded to get "escalation", please, let us know what happens. Or doesn't.
************************************************************************************************************************************
For anyone that wants to proceed with troubleshooting steps in the spirit mentioned earlier....turn back. But if you insist, here is what I tried with Firefox 8 on WinXP...
Plugins disabled: 2007 MS Office System, MS DSM 9.0.0.4503, Silverlight 4.0.60310.0
Windows Presentation Foundation 3.5.30729.1, Yahoo Application State, 1.0.0.7
Uninstalled Java 6 update 29 and Java 7, cleaned the registry of Java references, and made
sure that my OS, Windows XP, was fully updated. Ran Ccleaner before and after reboot to clear any reg entries I could have missed, and any pesky temp files. Rebooted and installed Java 6 update 20.
IE8 and FF8, same same same same.
