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New Visitor
skatt
Posts: 3
Registered: ‎10-17-2011

no email notification about voicemail

Suddenly, I am not getting notifications about voice mail sent to my email.  It was working fine until three days ago and I have not touched the settings.  Any ideas?

Silver Problem Solver
reasd
Posts: 6,127
Registered: ‎02-22-2007

Re: no email notification about voicemail

[ Edited ]

skatt wrote:

Suddenly, I am not getting notifications about voice mail sent to my email.  It was working fine until three days ago and I have not touched the settings.  Any ideas?

 


Hello,

I was just wondering is this for the motorola droid phone if so you are the second person who has this problem.

 

New Visitor
i2structural
Posts: 2
Registered: ‎10-18-2011

Re: no email notification about voicemail

I have the same issue - no email notifications since October 12.  What's up?

New Visitor
i2structural
Posts: 2
Registered: ‎10-18-2011

Re: no email notification about voicemail

.. and this is for a business with VOIP.  Phones work fine.  Internet works fine.  I have made no changes to our settings.

New Visitor
skatt
Posts: 3
Registered: ‎10-17-2011

Re: no email notification about voicemail

This is for my comcast email account. It's not showing up in my email in general, not just my blackberry.
New Visitor
skatt
Posts: 3
Registered: ‎10-17-2011

Re: no email notification about voicemail

The problem suddenly resolved today. Must have been systems issue.
Official Employee
ComcastKeisha
Posts: 1,561
Registered: ‎09-20-2011

Re: no email notification about voicemail

All,

 

Sorry about the inconvenience and the issues you are having.

If you are using a cell phone, ipad device etc to receive your notifications please log into your comcast.net email address and verify that your notifications are on the server. If they are try power cycling your device.

 

If you are still experiencing an issue can you please reply to me and let me know. 

Thank You
-Keisha-
Contributor
keibos
Posts: 11
Registered: ‎10-24-2011

Re: no email notification on the phone since we got a new Comcast router/modem.

Since we got a new Comcast box our phones in the house no longer show that we have a voicemail.  This worked with the old Comcast box.  Comcast tech support had no idea why so they open a CR ticket number.  Does anyone have any idea why this stopped working?

 

 

Official Employee
ComcastKeisha
Posts: 1,561
Registered: ‎09-20-2011

Re: no email notification on the phone since we got a new Comcast router/modem.

---

 

Sorry about the issues you are having.

Can you make sure that your notifications are still set up and let me know.

Thank You
-Keisha-