Voice Mail

[bitenot]

I get no stutter tone or light on my phone when I do have messages.  Please reset/refresh my voice mail indicator.  Thanks.

[ComcastKeisha]

bitenot--

Sorry for the inconvenience. I have refreshed your message waiting indicator. Call your phone number and leave a message for yourself and wait a few minutes to see if the message light comes on.

[Karen0305]

I just got voice service this week and am having the same problem. Can you zap my phone too?

[krame]

I had Comcast Voice installed last week and don't get vmail notification via stutter tone or light on my phone.  What needs to be done to enable this?

[matttbell412]

No voicemail light nor stutter tone.  Please help.

[bugger]

how do you turn light off? I do not have any messages in my box.

[Karen0305]

Thanks for the help but it didn't work. I am still not getting the stutter tone or message waiting light. Any other thoughts?

[ComcastKeisha]

Karen0305-- and bugger

Sorry for the delay I have refreshed your Voicemail waiting indicator as well. Call your phone number and leave a message for yourself and wait a few minutes to see if the message light comes on. I will have someone follow up with you just to verify it is working.

[ComcastKeisha]

krame---

Sorry for the delay, I show that you have a repair ticket opened for resolution on this issue. If you still require more assistance after this issue is resolved please let me know.

[ComcastKeisha]

matttbell412--

Sorry for the delay, I show that you have a recently resolved ticket for this issue, if you are still having an issue please send me a private message and I will investigate your issue.

[matttbell412]

Mine has been fixed.

All I had to do was to be sure my Voicemail Box was empty before having Comcast resend the signal and reset my box.  Then everything worked fine.

Thanks for the help.

[dsilverbrand]

I am having the same problem of no stutter tone.  I have contacted customer service several times and they have not helped.  Could you please correct my problem.

[DFem-SFem]

We also do not get the stutter tone.  Any help would be appreciated.