07-26-2009 11:55 PM
Over the past few months we are receiving an increased number of "private" name listings from sales callers as well as "private" numbers. In both cases, nothing other than "private" is displayed on the caller ID as well as on the Comcast records. Will the "Anonymous Call Rejection" also reject private calls?
If this does not work, how can these calls be rejected?
Solved! Go to Solution.
07-28-2009 07:47 PM
Technically, private numbers *should* get rejected by this feature.
The numbers that do not get rejected are "Unknown", "out of area", or any other "spoofed" numbers such as 000-123-4567 etc.
In case you are being harassed, you can always use call trace, however, make sure you read the following carefully before you use call trace: http://www.comcast.com/customers/faq/FaqDetails.as
09-09-2009 11:57 AM
09-24-2009 01:11 AM
07-10-2010 10:46 AM
*80 will block any number you want. Just follow the instructions and it will tell you how to do everything. To block a sigle number, just press two after you call *80 and put the number in and hit pound. You can block out up tp like ten numbers. Hope this works for you. It works great for me.
12-03-2010 03:32 PM
Comcast call screening doesn't work. I've been receiving harassing phone calls from the same number over and over again. I've listed the number, but the calls get through. When I check my online call log on Comcast the same number is listed over and over again.
The whole 'call trace' issue is badly documented and opaque. I called Tech Support who directed me to an abuse center, but after about 20 minutes on hold I left a voice message. No call back yet.
I never had harassing phone calls until shortly after I switched to Comcast Voice service which is also a big concern.
04-29-2011 01:44 PM - edited 12-26-2011 09:38 PM
No kidding. The harassing phone calls have lessened largely because we can now tell by the accent and call quality if it's a harrassing call, and we just hang up. We never did hear from Comcast.
As far as we can tell, these calls orginated from an Asian group which pretended to be an online pharmacy or health care provider in an effort to acquire personal data or an order of some kind.
As far as we can tell, Comcast call screening was no help whatsoever. They could get through to us anytime they wanted even using numbers that were listed as blocked on Comcast call screening.
02-26-2012 05:20 PM
I just received an email from Comcast saying that they noted my post of December 2010 but offering nothing else other than a link to this forum.
That's over a year to receive any reply whatsoever?
02-20-2015 01:25 PM
Wouldn't we NH residents love to know how to block those numbers, especially before Presidential primaries? Sometimes being the first in the country isn't such a pretty picture, at least from a ringing point of view. These PACS have figured out all sorts of ways to get their calls through, including how to show YOUR OWN PHONE NUMBER (instead of theirs) on your phone! The problem is in a critical health situation, too many doctors have non-disclosed numbers...
02-23-2015 11:21 AM - edited 02-23-2015 11:23 AM
I am being harrassed by political calls from "unknown number, private name". I there any way to block these.
I helped solve that problem a long time ago by having my name removed from the registered voters list ...... it's amazing that only after a few months how all those type of calls and unwelcome home visits by political workers stopped for good. Anyone (including scammers and criminals) can purchase voter registration lists containing your address and phone number from just about every state in the union.
I also never feel guilty anymore when someone, or some ballot initative passes (which I might have voted for) but them fails miserably at the task they were elected to do or the intended outcome of the initative actually made things worse for the community.
02-23-2015 11:26 AM - edited 02-23-2015 11:30 AM
Is there a way to block anonymous calls? Is there a way to block 1-800 calls?
For the 800 numbers, you have to physically use the *60 feature (with a phone) and not your online account's Comcast Voice page ..... at least that works for my service area. For anonymous call blocking, log in to your Comcast account online, go to Voice and then to Preferences ..... there is a box to check for that kind of blocking plus many other useful options.
02-23-2015 11:33 AM
*60 blocks numbers ("Call Screening") NOT *80! * 60 blocks up to 12 maximum phone #'s NOT 10!
Comcast recently bumped it up to 25 slots for *60 blocked numbers ....... still only 12 slots however for selected call forwarding.
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