02-21-2011 04:52 PM - edited 02-21-2011 04:54 PM
I know you can buy your own data modem and not pay the monthly rental fees, but can you buy your own voice/data modem for use with Digital Voice and Internet at someplace other than Best Buy?
If so, is there an approved list?
02-21-2011 05:06 PM - edited 02-21-2011 05:08 PM
Best Buy's in certain markets with Comcast Connection centers are the only place to purchase a eMTA. At the time of purchast the Comcast rep will setup the tech visit to install the eMTA and at that time the tech will take back the rental. The hardware is a Arris TM722G.
The official post in the stickies is at this LINK
No other choices are available right now, including purchasing directly from Comcast.
03-02-2011 04:06 PM
I was told by a Comcast Tech (telephone support) that in my area (Seattle, WA), I can buy an approved modem and NOT be required to purchase a tech visit (I can call Comcast and get it provisioned, registered, etc).
I currently have the Triple Play (with telephone). I want to discontinue my modem rental and purchase a Docsis 3.0 with EMTA (telephony). What are my modem options? And do I have to purchase from BestBuy?
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