04-03-2009 09:00 PM
We have received calls from 213-504-7015 far too often, and at weird hours, in the one week since we added Comcast Digital Voice, along with many sweepstakes and "donation" solicitations using my maiden name, which is the one on our Comcast account.
When I asked, Comcast told me they don't sell numbers. Ha.
Read this, which I found when trying to find out where these calls were coming from:
I blocked the number the other day by dialing *60 and adding the number to my list, and turning on call screening. Tonight - yet ANOTHER call from this number!!!!! When I tried to block it as the last number that called us, Call Screening told me I was already blocking that number. Oh really?
Anyone else have insight/advice? We want our phone to ring ONLY when it's our friends, family or work calling. That's it. Yes, we're on the do not call list, but it's a new number, so it may not have taken effect yet.
05-27-2009 06:55 PM
07-25-2009 12:35 PM
08-30-2011 09:24 PM
That's great .... Just great .... It appears I'm not the only one who's call screening is not working. I recently switched from Qwest to Comcast as my tele provider (a bundler). Since the switch I get calls from every state in the US. Some as late as 10:00 PM. When I answer the call there is no on on the other end. If there is someone on the other end it is a solicitor. Caller ID shows no name ... Just a city and state and the number. I've called customer service numerous times and chatted with techs on-line. Nothing has helped. Their suggestions were to block the numbers coming in. One of the numbers shown on caller ID is 011 ... Their service won't allow me to block a three digit number ... Only ten digit or seven. Their other suggestion was to re-boot my modem.
uh huh ..... A call just came in ... One constant caller ... Caller ID says ... Denver Co --- 303-945-3898
Can anyone PLEASE help?
09-11-2011 12:10 AM
It seems this is a common problem, so I suspect comcast has a stake in it. I just had what might be an "Eureka" moment. Instead of trying to block the numbers, why not have them forwarded to one of the other telemarketers that allways call. I'll let you know how it turns out. "When the law will not enforce it's own rules, your only option is to dispence your own justice!
09-17-2011 04:58 PM
Well, it's been a week now with no new calls so I'd have to say it works. Just be sure the calls are not being forwarded to somewhere outside the US or you will get a toll charge. Sucess is sweet!
01-13-2012 03:19 PM
I think the reason it isn't working for us may be that they have used a spoofed phone number. In other words maybe it comes from somewhere else and just shows up as the number they've listed.
07-31-2012 06:38 PM
Comcast's revamped call manager online is terrible. I can't block calls from 866 numbers ??? Also when I look at the "Answered Calls" list it is toatlly screwed up. On that list are several calls "from" my own phone number. What a mess. Comcast call manager before revamp was accurate and easy to use, not anymore! GOOD JOB COMCAST!
08-29-2012 12:56 PM
What happens if you forward unwanted calls to the local Comcast number. I'm on the do not call registry and have never received as many unwanted calls as I have with Comcast. I've listed the numbers on call screening and call blocking several times and they still come from all over the country at all hours. Is Comcast going to fix this? When? Also, why can't I delete these unwanted calls from the missed calls list? August 2012
11-05-2012 09:07 PM
From the volume of calls I get from just 1 provider "Sixtel LLC" (a VoIP provider) It is obvious that Comcast prefers to make money on both ends, by selling our numbers and then getting paid to connect the calls over their network. The whole 800 blocking is a joke, how about I don't want ANY calls from unknown or blocked ID numbers. If there is no number listed blackhole it. But then Comcast would not get paid since they make money when the call is "completed"
11-08-2012 03:02 PM
This is the third time I've had to reenter the phone numbers I've entered to be screened. Somehow they get erased. I was maxed out (12) when the numbers disappeared twice before but this time I only had seven entered. When I entered the number that called me that I knew I had previously blocked, it became the only number in my screened list. What is going on?
12-07-2012 02:03 AM
I just read another post in which a Comcast rep stated that call lists are stored for 90 days and then 'automatically deleted" and that there is no other way to edit numbers. My Call Block list is now full and the bastids just slightly changed their old numbers and have started calling at all hours again! Thanks COMCAST!
12-07-2012 03:24 PM
So the user screened lists get removed every 90 days? When is Comcast going to tell me? Heck, when is Comcast going to tell its "customer service" reps. Waiting for a translator I guess.
©2011 Comcast | Investor Relations | Press Room | Corporate Blog | Privacy Statement | Visitor Agreement | Comcast.com Feedback | Site Map