07-05-2009 10:50 AM
Solved! Go to Solution.
07-07-2009 12:06 PM
The caller ID on PC works on the following windows systems:
Windows Vista® Home Premium, Business, Ultimate, or Enterprise including 64 bit editions; Windows Vista SP1, Windows XP Tablet PC Edition SP2 and SP3, Windows XP SP2 and SP3 Microsoft® Windows® 2000 with Service Pack 4; Windows 2003 Server
You can always download the latest application here: http://www.comcast.net/callerID/
Please uninstall any versions of this application, INCLUDING ADOBE AIR, and reinstall it from the link above.
When re-installing, make sure you DO install ADOBE AIR when prompted to do so (VERY IMPORTANT).
p.s. you might want to try and right-click the appliaction executable and select "run as administrator" when installing. This might add an extra step of compatibility.
07-07-2009 03:41 PM - edited 07-07-2009 09:53 PM
Did all that. Still didn't work. When I install adobe air I get the license agreement for adobe air and I accept it. Next the license agreement for Universal Caller ID should come up. It doesn't. I get the Universal Caller ID icon in my desktop. I double click on that and the curser goes busy for a second then stops but the log in window never shows up.
Update: 9:49pm 7-7-09 Reformatted my harddrive and reinstalled windows software, first thing I did after performing setup of windows was to download Universal Caller ID. It now works. License agreement came up and I accepted.
07-17-2009 07:38 PM
07-17-2009 07:46 PM
07-17-2009 10:26 PM
06-25-2012 04:00 PM
If you are running Win7 (32 or 64 bit), right click on the "Caller ID" icon and select properties. Click on the compatibility tab at the top and select Windows Vista SP2 as the compatibility mode. Then save and restart the application. Worked for me.
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