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EPlowman
Posts: 1
Registered: ‎06-14-2011

Can't see or delete "missed calls"

I have a notice of "3 missed calls" on my tel. receiver screen. How do I see any call details?  How do I delete the "missed calls" message???  Thank you.

Email Expert
CCCarole
Posts: 28,883
Registered: ‎05-21-2006

Re: Can't see or delete "missed calls"


EPlowman wrote:

I have a notice of "3 missed calls" on my tel. receiver screen. How do I see any call details?  How do I delete the "missed calls" message???  Thank you.


Does this information help you?


Where can I view a record of calls for my XFINITY Voice® service?

 

For customers with both XFINITY Voice and XFINITY Internet service, the SmartZone Communications Center contains a comprehensive history of calls made, received, and missed for the current billing cycle and two previous billing cycles as well as all of your email needs.  For customers who only subscribe to XFINITY Voice service, you can access your call history and voice mail information through the Digital Voice Center (DVC).  Click here for more information about the DVC.

You can access your long distance call detail, also called your Web bill detail, 24-hours a day, seven days a week.  You will be able to view the following types of calls in your Web bill detail:

  • Domestic long distance
  • International long distance
  • Operator services
  • Directory assistance





Need Email Help? Please post the following information in your post.
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Details of the problem you are having.




Silver Problem Solver
rog286713
Posts: 13,999
Registered: ‎06-17-2008

Re: Can't see or delete "missed calls"

are you talking about your actual telephone screen on the physical handset?

Service Expert
Bartleby
Posts: 5,499
Registered: ‎11-10-2003

Re: Can't see or delete "missed calls"


EPlowman wrote:

I have a notice of "3 missed calls" on my tel. receiver screen. How do I see any call details?  How do I delete the "missed calls" message???  Thank you.



Emphasis added, above.  Certainly seems like the OP is taking about their handset.

 

@EPlowman -- Time to pull out the manual for your telephone, if you have it.  Or see if you can find one online.