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Posted by
New Visitor
Member Since: ‎06-14-2011
Posts: 1

Can't see or delete "missed calls"

I have a notice of "3 missed calls" on my tel. receiver screen. How do I see any call details?  How do I delete the "missed calls" message???  Thank you.

Posted by
Email Expert
Member Since: ‎05-21-2006
Posts: 29,135

Re: Can't see or delete "missed calls"


EPlowman wrote:

I have a notice of "3 missed calls" on my tel. receiver screen. How do I see any call details?  How do I delete the "missed calls" message???  Thank you.


Does this information help you?


Where can I view a record of calls for my XFINITY Voice® service?

 

For customers with both XFINITY Voice and XFINITY Internet service, the SmartZone Communications Center contains a comprehensive history of calls made, received, and missed for the current billing cycle and two previous billing cycles as well as all of your email needs.  For customers who only subscribe to XFINITY Voice service, you can access your call history and voice mail information through the Digital Voice Center (DVC).  Click here for more information about the DVC.

You can access your long distance call detail, also called your Web bill detail, 24-hours a day, seven days a week.  You will be able to view the following types of calls in your Web bill detail:

  • Domestic long distance
  • International long distance
  • Operator services
  • Directory assistance





Need Email Help? Please post the following information in your post.
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Details of the problem you are having.




Posted by
Silver Problem Solver
Member Since: ‎06-17-2008
Posts: 13,999

Re: Can't see or delete "missed calls"

are you talking about your actual telephone screen on the physical handset?

Posted by
Service Expert
Member Since: ‎11-10-2003
Posts: 5,499

Re: Can't see or delete "missed calls"


EPlowman wrote:

I have a notice of "3 missed calls" on my tel. receiver screen. How do I see any call details?  How do I delete the "missed calls" message???  Thank you.



Emphasis added, above.  Certainly seems like the OP is taking about their handset.

 

@EPlowman -- Time to pull out the manual for your telephone, if you have it.  Or see if you can find one online.