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Contributor
Contributor
Posts: 10
Registered: ‎10-15-2006

E911 verification

‎07-27-2012 08:32 PM

I was told when upgrading my Comcast package to include digital voice that I would have to verify E911 information, that a letter would be mailed a number to call and verify the address information in E911.

 

Have not received anything.   Is this necessary or was that incorrect information given.  

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Cable Expert
JayInAlg
Posts: 10,459
Registered: ‎03-02-2007

Re: E911 verification

‎07-27-2012 08:40 PM

E911 verification is true.

 

You can try the we_can_help@cable.comcast.com email to get help and get you the form.  Most likely no one will respond until next business week.

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Regular Problem Solver
Regular Problem Solver
PeteC2
Posts: 291
Registered: ‎03-17-2012

Re: E911 verification

‎07-29-2012 11:36 AM

If you are retaining (transferring)  a current phone number, then yes, this is necessary. It should not be necassary for a newly-assigned phone number.

 

I was able to do this over the phone when I ordered my Comcast internet/voice.

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