09-17-2013 02:56 AM
I have been getting calls that shows up on my call log as 80-018-0200 for quite some time now. I realize that this must be wrong but I want to block the number. I have had 4 calls just this evening.....the last after 11:45PM. Normally, I just don't pick up but finally, I picked up the last 2 calls tonight and the first time it was dead silence with a hang up. The second, dead silence and then, "good bye" and a hang up. My guess is that Comcast's call log is screwing up and guessing the number might be 800-180-2000.
Any ideas, Comcast person that is supposed to be monitoring these forums?
09-18-2013 01:37 PM
We checked from the network side. The call is routed to our network with only 9 digits (800180200). So it is not a call log display issue. Currently, a user can block calls with 10 or 11 digits via star code or Xfinity Connect (previously Smartzone) portal. We will look into future enhancements for this case.
09-19-2013 03:23 AM
That # will connect you to a scam! I had the same thing,get calls from that # every night, then i answered it once and got sucked in! they lied to me to let them access my computer remotely, got f**ked, they removed start files from my computer, were getting ready to sell me a fix! I cut it off to find that they removed files and back-ups! I still have to fix it, better than the 250$ it might have cost me!
10-03-2013 06:19 PM
I am receiving a call from 733-856-7567 approximately every 30 minutes. I also receive calls from 933-856-7567, Unknown and 0000000000. Xfinity will not allow me to block these numbers, stating that they are invalid numbers.
How to I block them?
09-06-2014 06:56 PM
I am getting junk calls from (831) 159‑6324. Trying to block this number using your web interface is unsuccessful. I get the message that it is not a valid US number, meaning that the caller is hiding his real number.
Why does Comcast allow calls to reach its customers from invalid phone numbers? Please block them.
10-06-2014 01:27 PM
i am receiving calls several times a day from 800 900 1370 which apperars is a collection agency, they ask for a certain person who does not live here and when we advise them of that fact they keep calling several times a day for now two months of aggravtion. please block this number from our phone. i am a hearing impaired person who uses a captel captioned phone and they ares harassing me even thoug i have asked them to desist
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