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New Visitor
Posts: 1
Registered: ‎06-25-2009

Incompatible fax?

My fax machine does not work with Comcast Digital Voice!!  Is there an adapter I can purchase to make it compatible??
Recognized Contributor
Posts: 148
Registered: ‎03-02-2009

Re: Incompatible fax?

[ Edited ]

The CDV line closely emulates an analog line. Technically, all faxes *should* be compatible with the CDV. I have however seen a couple not work, but this is *VERY VERY VERY* rare (generally old fax machines).

 

 

*in other words, there is no such "adapter"*

 

There is a list of known devices - Hitachi Omni Fax HF18TME is the only fax machine that im aware of.

 

List of unsupported devices can be found here:

 

http://customer.comcast.com/Pages/FAQViewer.aspx?Guid=6d8d8f04-db17-4a54-9afb-c7a7cd373fe0

 

Good luck!

Message Edited by wireaudio on 11-14-2009 10:28 PM