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New Visitor
1140wright
Posts: 2
Registered: ‎07-10-2012

Message Indicator light will not turn off

The message indicator light on my phones will not turn off once I delete my voice mail.  I have called at least five times to have this corrected and comcast still will not fix it.

New Visitor
1140wright
Posts: 2
Registered: ‎07-10-2012

Re: voice message indicated,but no message

This seams to be happening on my phone every other week.  I get tired of calling comcast to reset the indicator.

Bronze Problem Solver
reasd
Posts: 4,782
Registered: ‎02-22-2007

Re: Message Indicator light will not turn off

Hello,

Here are a few thing you can try

1. Try leaving yourself another voice message and delete it.

2. Try picking up the phone of the receiver for a couple of minutes and then place it back down.

3. Try going online and completely play your voice messages even if there is nothing on it.

4. Try resetting your etma 

If all else fails you will have to call comcast 1-800 comcast and ask them to clear the switch.