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Posted by
Regular Contributor
Member Since: ‎07-04-2011
Posts: 26
Accepted Solution

No dial tone

All my phones are hung-up, my internet is working, however I'm not getting a dial tone. I cannot call out, and probably can't receive a call either.

 

Help Comcast! I can't call you.

Posted by
Regular Contributor
Member Since: ‎07-04-2011
Posts: 26

Re: No dial tone

I just got a phone call, however when I picked up, I heard nothing.

Posted by
Silver Problem Solver
Member Since: ‎02-22-2007
Posts: 6,127

Re: No dial tone

Hello,

Try resetting you modem. Use the end of a paperclip or a pen to reset the modem.  If that doesn't work you need to call 1-800 comcast or 1-800 xfinity

Posted by
Regular Contributor
Member Since: ‎07-04-2011
Posts: 26

Re: No dial tone

I removed the phone and connected a different phone I don't use, and it too didn't work.

Posted by
Regular Contributor
Member Since: ‎07-04-2011
Posts: 26

Re: No dial tone

Thank you, I'll try that.

Posted by
Regular Contributor
Member Since: ‎07-04-2011
Posts: 26

Re: No dial tone

Worked! You're awesome. Thank you.

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