06-11-2011 01:01 PM
Phone is not working. The cable and computer work fine. Is there anything I can check on my own?
You can check Troubleshooting under the 'sticky' thread at the top of the page labled FAQ's.
i did find this too: You didn't say if you have a dial tone or not...
Please check the following items in an attempt to restore your service if you have no dial tone, cannot break the dial tone, or are experiencing any other type of out of service condition with your telephone line. Refer to the contact information located within the last paragraph of this page if you are not able to restore service.
Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.
©2011 Comcast | Investor Relations | Press Room | Corporate Blog | Privacy Statement | Visitor Agreement | Comcast.com Feedback | Site Map