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jhorne42
Posts: 1
Registered: ‎07-19-2012

Re: phone number not working

I just got phone service and they gave me a different number, so I called them and said I wanted my old number. They fixed it but now no one can call me on either number, but I can call out.

Cable Expert
i-am-nerdburg
Posts: 5,204
Registered: ‎06-27-2009

Re: phone number not working

You're phone # is not set up correctly. Give Comcast a call. They will probably have to escalate the problem amd will give you a "ticket" number. Normaly it will take a day or two to get it fixed.

 

1-800-COMCAST (1-800-266-2278) or 1-800-XFINITY (1-800-934-6489)

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