08-12-2010 10:18 PM
Hello, I too have an issue with Smartzone. It treats me as if I do not have voice mail. Can it be that I just need my account flag set?
I have tried live chat with Comcast, and that was suppose to fix it, but it still doesn't and that was a while back. I only tried these help forums to see about getting it fixed, and see others have had this issue.
Can anyone review my account to see why SmartZone thinks I do not have voice mail?
Solved! Go to Solution.
08-12-2010 10:24 PM
I've notified the Comcast administrator, and him or his team will get your account straightened out.
They will be contacting you. Please keep a eye on your email for notifications from this forum, they will probably need your account name and phone on the account.
08-13-2010 06:06 PM
I am sure that this is a back end provisioning issue. Can you please shoot me an email with the following:
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