02-28-2013 08:11 PM
I have had the same issue since earlier today. I was in the middle of a call and all of a sudden it was just gone. I have tried everything the tech suggested and no resolution. Waiting for a servie call on Saturday. Frustrating and NOT the way to start out my first month with the Triple Play package. = (
03-02-2013 06:34 AM
03-02-2013 11:26 AM
Thank you for the info, a tech came out today and said a new phone "switch" installed at comcast was the problem which messed up some customers numbers. He put a new modem in and reset the modem number at comcast, everything ok now.
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