09-18-2012 03:21 PM
I checked my voice mail account via Comcast.net today and just happened to look at the 'Placed Calls' pane of the Xfinity Connect: Voice web page for my account. I noticed that every day since June 21, 2012 (as far as the record will list), a call has been placed to (866) 670-3989 at 4:21pm - every day at the same exact time. No one in the household has been making these calls.
Otherwise, there is no problem with my service, no interruption of my service - nothing out of the ordinary. I don't understand how/why this call is being made using my number to the same number at the same time every day since June 21, 2012 - or maybe longer.
09-18-2012 04:55 PM
Most of the time it is a alarm system, water meter or a unit like a Tivo.
Unplug the telephone cord from your eMTA and see if it stops, that would indicate that some hardware is connected to your eMTA telephony modem and dialing out.
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