Voice Service and Equipment

[erone23]

When I log into Smartzone I can access my email but my voice mail shows as a feature I need to purchase (I am a current subscriber). I tried Comcast help online yesterday, they reset my my voice mail, but as of right now I don't have it working it yet, it used to work and maybe about 2 month is has stop working so I'm trying to get it to work again.

But no luck

[JayInAlg]

The Comcast Cares Team has been notified and will fix your Smartzone issue.

Watch this post and your email for updates from the team Friday or next week.

[CC_Dete]

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erone23 wrote:

When I log into Smartzone I can access my email but my voice mail shows as a feature I need to purchase (I am a current subscriber). I tried Comcast help online yesterday, they reset my my voice mail, but as of right now I don't have it working it yet, it used to work and maybe about 2 month is has stop working so I'm trying to get it to work again.

But no luck

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Can you please shoot me an email with the following?

• Link to this thread
• Account number
• Comcast Digital Voice telephone number
• Start date of Comcast Digital Voice phone service

Thanks