08-17-2006 03:04 PM - edited 08-17-2006 03:04 PM
Q: Can users access and manage voicemail from the
A: Yes, you can manage your voicemail messages and modify your voicemail settings from the
A: After logging into the DVC, go to the Preferences section and access the Voice Mail page. Check the box in the Voice Mail Notification section and select My Email in the drop down box. Enter the email address you would like to send notification when you receive a voicemail message. Click Save in the bottom right hand corner of this section. Note: You can only send a notification to one email address.
A: After you have logged into the DVC, access the voicemail page in the Call History section. This will open a page listing all of your voicemail messages. To playback a selected message, just click on the arrow next to the duration of the message you want to hear. A media player will open up with your voicemail message loaded. To listen to the message, click on the play button of the player.
A: Each message can be up to five minutes long. Your entire voicemail box can store up to 80 minutes of messages.
A: When your voicemail box is full, your callers will hear, "Sorry, the mailbox is full. You cannot leave a message for this user." You will not be able to receive any new messages until you have deleted some of your older messages.
A: After logging into the DVC, go to the Preferences section and access the Voicemail page. On the right hand side you can change your voicemail password by clicking on Change my Voicemail Password. Enter your new password and confirm the new password and click on the save button in the bottom right hand corner of the section.
A: Currently, Comcast Digital Voice does not limit the period for which voicemail messages remain available, although your account is still subject to storage limitations discussed above (i.e., a total of 225 minutes).
A: Only those family members to whom you have given the password can access your Comcast Digital Voice voicemail messages. If multiple family members have the password, there is no way to prevent them from listening to your voicemail messages via the voicemail system. However, once you've listened to a message, you can save it to your computer and then delete the message from the voicemail system.
A: After you delete a voicemail message from the DVC it is removed from the system.
A: No, once you delete a message, it is removed from the system.
Message Edited by GeoffG on 04-19-2007 01:09 PM
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