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New Visitor
Posts: 2
Registered: ‎12-13-2008

connect fax via modem

i have a new hp 4500 all-in-one and do not know how to connect fax via computer modem (S85120)...i have internet and cable service...no phone service w comcast...any help would be greatly appreciated...thanks

Cable Expert
JayInAlg
Posts: 11,488
Registered: ‎03-02-2007

Re: connect fax via modem

[ Edited ]

You can't connect a fax to a computer modem.  It needs a real phone line.  if you don't have a landline from the local phone company or Comcast Digital Voice in the home, you can't use the fax.

 

It needs a analog phone port for the fax to function.  If you do have a landline in the house, you plug in the phone cord from the fax to the phone jack to send and receive faxes.

 

If you want to fax over the internet, then you need to subscribe to a fax service that offers internet faxing, and you would not be using your fax part of your all in one printer.

 

New Visitor
Posts: 2
Registered: ‎12-13-2008

Re: connect fax via modem

I was afraid of that...you just burst my balloon! well, the hp p/s/fax was just $59...so i'll live with it!

thanks so much for the rapid response...