08-17-2013 08:54 AM
I also have an HP All in One (Officejet 6600) that i just purchased. I have set up the fax through the wireless settings and it seems to work fine (pass the test). My only problem is that in order to receive faxes I have to be home because of the fact being that I have voice mail through my Comcast line. In order for it to auto answer there is the need for an additional phone number. I haven't checked in with Comcast/Xfinity on the additional charges for the second phone number or if I could even get an additional line as of yet, but planning to. Hopefully the additional $$ are too much, I'm already paying enough.
08-18-2013 12:48 AM
yes, i have phone service. i found the answer on my printer's user's guide,had to use the phone cord that came with the printer (HP says their phone cord is different from other generic phone cords). because i already have another phone line for voice, i asked comcast to turn off the voicemail on my fax line. I then turned on the Auto Answer so my printer could receive faxes automatically. comcast current rate for secondary line is $21.90/mo
08-18-2013 11:24 AM
09-07-2013 11:36 AM
My HP officejet 8600 isn't setting up as a fax. I have the 2 prong wire, but still nothing. HP has you buying all these different wires: RJ-11, RJ45. I have WiFi and bluetooth, why can't I use them? It seems so much easier.
COULD SOMEONE PLEASE HELP? there are quite a few posts to set up, but only one answer
09-20-2013 10:07 PM
I too just installed an HP printer today! So - assuming reading your post there is NO WAY of using Xfinity's Voice mail Service along with the auto answer on the fax or have you found other alternitives?
09-22-2013 10:55 PM
I gave up waiting for a reply and did a "chat" online. You would not believe how easy it was for me to fix my fax. NO ONE mentioned that if you connect your gateway directly into a phone jack the rest of your phone jacks are now accessable!!! I now have my fax plugged directly into a jack and it works fine. AMAZING! Took a month to find out something soo darn simple! Good luck. Hope you find an answer too.
I will have to get rid of the voice if I want to have my fax answer automatically again though.
09-22-2013 11:10 PM
Thanks! I was able to 'hook' up the fax to phone line after trial n error! I'd like to use the Voice Mail & Fax together but guess this can not be done??? Can an answering machine be hooked up to our Xfinity X1 equipment to have use of a voice recorder & Fax machine for 24/7 useage? Thanks
12-03-2013 12:37 PM
I could not believe HP help line could not help me set up the 8600 Officejet Pro printer fax with my wireless Comcast Internet service. She told me I had to use the cord to connect the printer to the wall. That contradicts the HP instructions about using the wireless syste,. That says DON'T have a cord connecting the printer to the wall. I have read the other answers here, but I am still confused. Thanks, chris (christine)
12-03-2013 08:26 PM
ctupton - Are using the X1 Platform? If so and have the Combo Wireless / Router single tall slender box you can hook your HP Printer on the same line as your Phone Line on the back of this box but you will need to purchase an adaptor that allows 2 items to go into a single phone connect on the wireless/Router box. Hope this helps! It's how I was able to get my HP wireless fax up and running! PLUS be sure to use the cord which comes with the printer as a generic longer one which I had would not allow me to get the machine working only until I switch back to the HP cord ( as stated in the Instructions) would it start working correctly! Good Luck!
03-02-2014 04:43 PM
ii have an hp all in one and cannot fax. the 2 wire phone cord is plugged into the wall and then to the line 1 on the fax; the ext 2 cord is plugged into the adaptor on the modem; another cord from the modem to the answering machine. also, i have a router connected to the modem. help
03-02-2014 06:54 PM
If you are using the X1 - Xfinity wireless router / modem combo tower - Hook the HP Fax line and Phone line together using a double line connector see below -in the upper left side where the single phone line usually goes. Hook HP into electrical outlet and it should work. If you hook the HP line to the Right side of phone line without using the dual connector it will NOT work! I did this myself when I was setting up my HP printer ! Below is the 2 for 1 connector I used:
RCA® TP257/TP257X 2-IN-1 Modular Adapter
03-25-2014 05:06 PM
i have comcast x1 platform/voice modem and a router. the cord from the fax line 1 port plugs into the double adaptor on the modem. another cord from the double adaptor to the wall. the third cord from the fax ext 2 port to the telephone/answering machine. i hope this works for you.
03-26-2014 08:36 PM
Are you using - RCA® TP257/TP257X 2-IN-1 Modular Adapter which is pictured above? This has to be inserted in the top LEFT Phone slot on the X1 all-in-one Wireless/Router box. Then insert the Phone line and HP Printer line into this single device.
07-23-2014 08:38 PM
I just bought a Samsung M2070fw 3 in 1 printer. After spending several hours trying to get the fax set up using what they call a "Netwrik PC fax" driver which is supposed to allow use of the fax via internet voice service, i gave up and called samsung tech service.
the tech "took over" remote access of my pc and proceded to chk all the software, chk various reference docs and associates and after about an hour advised me that it couldn't be done without a second phone line. He said that it was the same with all samsung fax products.
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