05-17-2012 11:18 PM - edited 05-18-2012 11:09 PM
Comcast can you take a look at this problem and fix it for me. The greeting / sign in button is missing from the home page for me. I can not sign in I have to click on the email link to get to sign in box. Then I see the greeting / sign out button. If I sign out and come back to to home page the greeting / sign in button is still gone.
Something is going on as I checked all computers in my house connected to internet and none of them have the sign in anymore on the Comcast home page.
Solved! Go to Solution.
05-20-2012 11:24 AM
I am having the same issue with Firefox and Chrome. IE doesn't seem to have the same problem. I know for a fact that it was not an issue with my system because I had logged on earlier in the day without problems and although nothing was altered or changed I could not find the log in prompt later in the day. Neither Chrome nor Firefox were updated and certainly the likelihood that both would do so on the same day is extremely low I believe that there had to be some change on the Xfinity/Comcast side of the equasion. Okay, I could use IE but I would prefer to have a choice on which browser I use. Hopefully this problem can be resolved quickly.
05-22-2012 11:52 PM
I know your busy designing the new home Page but could you take a minute and correct this problem. I would like my sign in button back on the home page....
04-11-2013 04:16 PM
Do you mean when you go to another website and close the homepage?
You can click on Keep me signed in when you sign in on the Comcast homepage.
If you delete all cookies when you close your browser though, your Comcast cookie may also be deleted, requiring you to sign in again.
Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.
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