06-09-2012 12:53 PM
My default browser is Google Chrome, but I have IE "in my back pocket," just in case. I rarely use IE. When I bring up Easy Solve and click Optimize Internet, it finds that my IE cache needs to be cleared out. How does anything get in there, when I don't even use IE?
06-09-2012 01:01 PM
I don't have an answer to your question, but I can tell you that many of the Experts here are advising to uninstall Easy Solve.
DO read the post made by Queen Evie in this thread. Scroll down to her post. She beta tested Easy Solve.
Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.
06-10-2012 09:25 AM
Elements of IE are used by parts of Windows, like Windows Update. It's possible that is triggering some cookies. What you could do is delete all of the cookies, then see what are being created. It's remotely possible there is some malware using it, too.
06-10-2012 11:04 AM
Hello, andyross. After reading CCCarole's link to Queen Evie, I uninstalled Easy Solve and installed Ccleaner.
Now that I saw your post, I'm worried about malware. I know how to delete cookies, but how do I spot malware cookies?
06-10-2012 11:42 AM
Use a malware scanner. Most virus scanners also scan for them. You can also use some stand-alone software such as Spybot Search & Destroy. Spybot's Immunize feature fills IE and other browsers's restricted lists with known bad sites and IP addresses, making it more difficult for them to cause harm.
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