I have always been able to ge the fan. Then I loaded the Internet Kasperskysoftware. Every other video program I run works fine. However, the FAN does not. It koads up until I get a black screen and then freezes up. Has anyone had this happen or has Comcast heard of this and considered a fix. If I temporarily shut down Kaspersjy, I can run the Fan. Would appreciate any help I can get.
Somewhere, unfindable and buried in these new unnavigable forums, is a statement by the new forum administrator, that the fan will (thankfully) be discontinued in favor of a new video page. There was also a link to that page.
Clickable link to the information & link about the demise of the Fan.
Need Email Help? Please post the following information in your post. Do you use XfinityConnect? The Full or Lite version? Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.) Which browser/version do you use? And- have you cleared your browser cache? Which operating system? XP, Vista, Windows 7, Mac OS X Details of the problem you are having.
