05-01-2012 11:24 AM
do you have a pop up blocker enabeld? If your using internet explorer you can go to tools, internet options, then the privacy tab in there you can turn it on or off. If your using a tool bar from someone those usually have pop up blockers in them to, so you would have to check those as they each are different.
05-01-2012 12:37 PM - edited 05-01-2012 12:42 PM
There is no need to turn the pop up blocker off. What you can do is add mail to the pop up blocker allow list.
If you are using the Internet Explorer pop up blocker included with Service Pack 2 or Service Pack 3
these instructions work with IE6, IE7 and IE8.
Go to Tools at the top of this page.
Internet Options/Privacy tab.
Click on Settings in Pop-up Blocker.
Enter the following in the box under Address of website to allow.
Then click Add.
Close out Internet Options, see if the messages will open.
If you use a different blocker, just look on the bottom of the page to see if you get a notification that one has been blocked when you click on the message. If you do, you can usually click the notification icon and will be able to allow pop ups from *.mail.comcast.net
Post back with the name of the one you use if you can't figure it out, and someone will help you.
Comcast employees must be authorized to post in the forum. Employees posting here have their names in red and are designated as employees. Names not in red are customers.
©2011 Comcast | Investor Relations | Press Room | Corporate Blog | Privacy Statement | Visitor Agreement | Comcast.com Feedback | Site Map