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New Visitor
linda1319
Posts: 3
Registered: ‎06-11-2012

internet explorer and comcast bills viewing

When I try to download a comcast bill online in Internet Explorer, IE trys to download as an "Account_aspx" file rather than a pdf file. Has anyone else encountered this problem?

Service Expert
Queen-Evie
Posts: 12,349
Registered: ‎02-04-2004

Re: internet explorer and comcast bills viewing

I had that same issue once with a different website. What I had to do was save the file to my desktop or documents then open it. Saving it first might work for you.



 


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Contributor
Slippery
Posts: 5
Registered: ‎11-25-2006

Re: internet explorer and comcast bills viewing

I had the same problem using IE9. Never found a workaround and went back to IE8. Are you using IE9?

Service Expert
Queen-Evie
Posts: 12,349
Registered: ‎02-04-2004

Re: internet explorer and comcast bills viewing


Slippery wrote:

I had the same problem using IE9. Never found a workaround and went back to IE8. Are you using IE9?


That's something I never thought of. You could also try a different browser such as Firefox.

 

When I had the issue it was on an XP system using IE8.



 


Comcast employees must be authorized to post in the forum. Employees posting here have their names in red and are designated as employees. Names not in red are customers.

New Visitor
shirley123
Posts: 2
Registered: ‎08-31-2012

Re: Unable to log in to cpanel on personal website

when i try to go on comcast to pay my bill, the page will say error at  the bottom .pleasehelp get the page up.

New Visitor
shirley123
Posts: 2
Registered: ‎08-31-2012

Re: internet explorer and comcast bills viewing

what is that