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New Visitor
Fwajda
Posts: 1
Registered: ‎09-14-2013

How can current customers get the X1 platform?

Bronze Problem Solver
RickGr4
Posts: 3,285
Registered: ‎10-10-2013

This was posted earlier today in another thread by ComcastTeds:

 

Apologies. 

Due to the overwhelming success of the X1 Platform from XFINITY, we are deploying equipment at a much faster pace than expected and are having a tough time keeping X1 boxes in stock. While it’s great that customer response has been so positive, we need to make a few changes to ensure we manage the available inventory against business needs through the rest of the year.

 

As a result, all new X1 installations in all areas were recently put on hold. 

 

You are able to get on a list to be contacted once the current inventory issue is resolved.

That can be done at the website below:

http://www.comcast.com/x1comingsoon