Xfinity Connect Mobile App

[TheBigCheese]

After a few hours, I no longer get notifications of new emails in the Android app.  Deleting data and reconfiguring fixes the problem but after a few notifications (A few hours up to a day) it stops.  I do get notifications for text messages and voicemail.

This has been going on since the app was first available.

[ComcastKchahal]

In the app settings (in Xfinity connect app) - in messages, check for messages - can you change it to every 15 mins? Let us know if you start getting email notfications?

[ComcastKchahal]

Hi,

Do you see any of the email notifications coming at all ?

Are you expecting notifications to be delivered for any other folder apart from Inbox folder

[TheBigCheese]

This worked for ONE email and then stopped working.  Clearing cache also works for at most two emails.

[TheBigCheese]

I only expect notofocations for Inbox and for Voicemail and Text Messages.  The first two have stopped working.

[ComcastKchahal]

There was a backend issue. This should be resolved now. 

[TheBigCheese]

Problem has not been solved.  I wasn't getting any notifications so 2 days ago I cleared data and got notifications for about 30 hours and now I only get fir text messages!

[TheBigCheese]

Now, even text notifications stopped

[TheBigCheese]

Only worked for an hour

[kewpy]

No notification icons for e-mail or text. v.4.02 on HTC Rezound. Is there a setting or some fix available?