Xfinity Connect Mobile App

[dlab70]

Whenever I try to activate my call forwarding feature I get an error messge that reads "An error occurred while processing your request.  Please log out of the application and try again". I have logged out numerous times & the error is still not resolved.  Just started happening today. 

[reasd]

Hello,

Since you posted in the xfinity connect mobile app thread have you tried uninstalling and reinstalling the application on your phone?

Have you tired to see if you can setup the call forwarding on the computer?

[mmpennell]

I received an error message today the Call Forwarding is unavailable.

[dlab70]

No I have not reinstalled the app, but Ihave everything set up on the computer.  I have been using this feature for a while now & never had problems.  It just started today. I will try reinstalling. Thanks!

[ComcastKchahal]

There is a temporary outage with Call forwarding access from Xfinity Connect application.

All requests to querry call forwarding status and OR to set call forwarding will return an error.

Teams are working on resolving this issue as soon as possible.

I will keep this thread updated as soon as this is resolved.

[Kris9090]

Is there any way to turn off call forwarding remotely if you can not access the app/web?

[Maintek]

I have been experiencing the same problem

[dlab70]

Thank You.  Please keep me updated.

[ComcastKchahal]

There is a temporary outage with Call forwarding access from Xfinity Connect application.

All requests to querry call forwarding status and OR to set call forwarding will return an error.

Teams are working on resolving this issue as soon as possible.

I will keep this thread updated as soon as this is resolved.

[ComcastKchahal]

This is fixed now. Please try and let everyone know.

[tapman]

Thank you

[dlab70]

Yes, seems to be working now. Thank you.

[ComcastKchahal]

Please continue to use the forums and rate and write a review obout the app on app store encouraging others to also use forums.

[KPilarski]

Is this service out AGAIN?  It seems every time I need to use it, it is not functioning.

[dlab70]

It must be. I can't get in either

[Rms140]

I haven't been able since around 9am !