Xfinity Connect Mobile App

[NJCran]

I currently have an HTC Droid Incredible (3G) running OS 2.2 with Verizon Wireless.   I had an issue 3 weeks ago where my "Xfinity Mobile" app stopped working, so I deleted the app and tried to add the new "Xfinity Connect Mobile" app from the Google Play store and I am getting the error "Your device isn't compatible with this version".  Is there a hardware issue with this new application ?  Also, I can not find the old application as well.  Any help would be appreciated.

[ComcastKchahal]

Are you sure your OS version is 2.2 ?

[NJCran]

Yes, according to my Blackberry

[ComcastKchahal]

i don't understand - you said HTC incredible. How is this is related to Blackberry ?

[NJCran]

Sorry, my Droid.  I have a Blackberry for work.

[NJCran]

Any help here ?

[ComcastKchahal]

I am confused by your post. Do you want to donwload the Android app on an Android device ?

Go to Google play and search for Xfinity connect app and download it

[NJCran]

Look at my original post below.  Google play will not let me download the app.

I currently have an HTC Droid Incredible (3G) running OS 2.2 with Verizon Wireless.   I had an issue 3 weeks ago where my "Xfinity Mobile" app stopped working, so I deleted the app and tried to add the new "Xfinity Connect Mobile" app from the Google Play store and I am getting the error "Your device isn't compatible with this version".  Is there a hardware issue with this new application ?  Also, I can not find the old application as well.  Any help would be appreciated.

[NJCran]

I currently have an HTC Droid Incredible (3G) running OS 2.2 with Verizon Wireless.   I had an issue 3 weeks ago where my "Xfinity Mobile" app stopped working, so I deleted the app and tried to add the new "Xfinity Connect Mobile" app from the Google Play store and I am getting the error "Your device isn't compatible with this version".  Is there a hardware issue with this new application ?  Also, I can not find the old application as well.  Any help would be appreciated.

[ComcastKchahal]

Try this.

Go your device settings

Applications > Manage Applications

In All or Downloaded- go to Google Play and 'Clear cache' and come back again .

Now open Google Play, search for the app and install

[NJCran]

Still get the following error:

"Your device isn't compatible with this version."