Xfinity Connect Mobile App

[slb30]

I cant send or receive txts on my iphone4. It was working fine until today. Tried deleting and reinstalling still the same. Any suggestions?

[ComcastKchahal]

There was an outage temporaily. It shoudl work now. Can you try again and let us know if you are still seeing issues? 

[slb30]

it's still not working.  if i am on my computer it gives me an error that my text is not activated.  it was working fine on sunday and just stopped working

[ComcastKchahal]

Can you send us a screenshot please? . Are you able to use it on the mobile app ? 

[slb30]

no it doesnt work on either. on my computer it says cannot load text error msg text not activated

[slb30]

not sure how to send a screen shot on here

[ComcastKchahal]

While replying there will be a 'attachments' section below the text box and choose file button

[slb30]

what pic are u wanting me to send?

[ComcastKchahal]

Where it says you are not enabled for Text