Xfinity Connect Mobile App

[Amhope]

Well I'm going to contact someone higher up than this forum. It will take me all day because it will be on the phone to Comcast.

[reasd]

Hello,

If you would have read the forum that a few comcast customers are having the same issues you have. Have you tried deleting the app and reinstalling it? I don't think contacting someone higher up will help it will be just a waist of time but it is your choose.

[beachbug]

I am having the same issue my iphone show 192 emails and I only have 30 in my box, I have deleted the app more than once and reinstalled it and it still does it. Just started happing about 10 days ago. It is driving me crazy an other suggestions/

[Debgil]

Open a gmail account and delete comcast email. Don't bother reloading, because the counter will remain broken.

[ComcastKchahal]

This is a backend issue with notifications server where the unread count is not reset and a fix is underway. 

[Amhope]

well finally someone has gotten back and told me they are working on it. post this to all customers comcast!!!!

[ComcastKchahal]

THis issue is now fixed. Can every one confirm? Open the app and log back in once again and the counter should normalize with every new email

[towcub]

It is now working for me (the counter).  I also wish that pdf attachments could be sent to iBooks.  Standard feature of the regular mail program.  (I bring that program up to do this ... but that's a pain.)