Xfinity Connect Mobile App

[rog286713]

Ok, so I have the new connect app, I thought it wasn't working properly on my iphone so I checked on my ipad, I do not subscribe to VM so when i hit the voice tab the screen says you dont have digital voice, which is fine the message is misleading because I do have digital voice just not voice mail.  I look at it on my ipad and I get the exact same message when I log in there but there are little green icons on the top right on the ipad that do not exist on the iphone app, they are for vmail, incoming, and outgoing, missed calls.  If I click those icons I am able to see all that data.   The problem is those icons do not show up on the iphone app to be able to switch to them

Question is how do you toggle between vmail, incoming, missied outgoing calls on the iphone app?  I see no way to do that.

[ComcastKchahal]

Tap on the button on the voice tab that says 'Voicemail for 'xxx-xxx-xxxx'. This will open the voice folders screen. Here you can scroll down at the bottom and select your other number. The icons are going to go away

[rog286713]

thats the problem its not there.  but is there on my ipad.

[ComcastKchahal]

It is there. Must be there on the top of the list on Voice tab. CAn you send a screeshot of your iPhone ?

[rog286713]

to what address?

[ComcastKchahal]

kchahal@comcast.net

[rog286713]

just sent it to you.

[ComcastKchahal]

Okay. This is an issue we have to fix in the next release. Probably 4.0.2.

[ComcastKchahal · Accepted solution]

For not the only way you can enable this is to activate your voicemail box and then log out of the app and log back in- and it will show you the button on the iPhone.

[rog286713]

I have an answering machine and dont use it, thanks for all your time.  Ill wait for the next version.