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New Visitor
almabirchett
Posts: 2
Registered: ‎07-04-2012

I cannot get in to my email since I upgraded

Since I upgraded Xfinity connect I cannot sign in, please help Alma
Bronze Problem Solver
reasd
Posts: 4,615
Registered: ‎02-22-2007

Re: I cannot get in to my email since I upgraded

Hello,

You have not told us much to go by. Please provide us some more details of the problem you are having?

New Visitor
almabirchett
Posts: 2
Registered: ‎07-04-2012

Re: I cannot get in to my email since I upgraded

I got the xfinity connect upgrade on my iPad and have not been able to sign in. Prior to this I have had no problem, I did go to Safari and was able to get my email. When I use the app and sign in it tell me to try again later. Alma B
Regular Contributor
Posts: 36
Registered: ‎02-21-2010

Re: I cannot get in to my email since I upgraded


almabirchett wrote:
I got the xfinity connect upgrade on my iPad and have not been able to sign in. Prior to this I have had no problem, I did go to Safari and was able to get my email. When I use the app and sign in it tell me to try again later. Alma B
almabirchett, Are you still experiencing the same behavior? Then in that case, please re-install the app and it should resolve the issue.
Official Employee
ComcastKchahal
Posts: 1,729
Registered: ‎05-21-2009

Re: I cannot get in to my email since I upgraded


almabirchett wrote:
Since I upgraded Xfinity connect I cannot sign in, please help Alma

   Can you uninstall the app and try again ?