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New Visitor
Melthadog
Posts: 2
Registered: ‎12-06-2012

Phone goes straight to voicemail

Help! I can dial out on my home phone, but when people call me it goes straight to voicemail and doesn't even ring. What can I do to fix this problem??
Silver Problem Solver
reasd
Posts: 6,127
Registered: ‎02-22-2007

Re: Phone goes straight to voicemail

Hello,

Go to xfinity connect and check to see what your settings are for number of ring tones.

Official Employee
ComcastKchahal
Posts: 1,748
Registered: ‎05-21-2009

Re: Phone goes straight to voicemail


Melthadog wrote:
Help! I can dial out on my home phone, but when people call me it goes straight to voicemail and doesn't even ring. What can I do to fix this problem??

Are you still having this issue with the app on your device.