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Posted by
New Visitor
Member Since: ‎12-06-2012
Posts: 2

Phone goes straight to voicemail

Help! I can dial out on my home phone, but when people call me it goes straight to voicemail and doesn't even ring. What can I do to fix this problem??
Posted by
Silver Problem Solver
Member Since: ‎02-22-2007
Posts: 6,127

Re: Phone goes straight to voicemail

Hello,

Go to xfinity connect and check to see what your settings are for number of ring tones.

Posted by
Official Employee
Member Since: ‎05-21-2009
Posts: 1,748

Re: Phone goes straight to voicemail


Melthadog wrote:
Help! I can dial out on my home phone, but when people call me it goes straight to voicemail and doesn't even ring. What can I do to fix this problem??

Are you still having this issue with the app on your device.