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New Visitor
ErieBill
Posts: 3
Registered: ‎07-18-2010
Accepted Solution

Re: The XFINITY™ Mobile app is now the XFINITY™ Connect app

Ok, I upgraded (upgraded?) from Xfinity Mobile to Xfinity Connect.  All I see is e-mail, text, and voice.  What happenned to the TV listings, porogramming my DVR, all the stuff I actually used.  Before you tell me about Xfinity TV, let me tell you I have it and it sucks.  I let it run for three minutes and it still showed "Loading."  Every time you change something, you make it worse.  Congratulations, you took a mediocre app (Xfinity Mobile) and made it useless.  If you can't make it better, leave it alone.  Every move you make pushes me closer to throwing up my arms and moving to Cetnury Link/Direct TV.  Please give me a reason not to.

Silver Problem Solver
rog286713
Posts: 14,000
Registered: ‎06-17-2008

Re: The XFINITY™ Mobile app is now the XFINITY™ Connect app

the tv and mobile apps are seperate entities, to see tv listings you need the xfinitytv app as you said in your post. 

Official Employee
ComcastKchahal
Posts: 1,729
Registered: ‎05-21-2009

Re: The XFINITY™ Mobile app is now the XFINITY™ Connect app

Thanks Rog for helping out.

New Visitor
ErieBill
Posts: 3
Registered: ‎07-18-2010

Re: The XFINITY™ Mobile app is now the XFINITY™ Connect app

I had to uninstall and reinstall the Xfinity TV app to get it to start working again.  Xfinity apps are the only apps on my Android phone that have to be periodically be uninstalled and reinstalled.  All the others just work.  Why can't you get it right?

Official Employee
ComcastKchahal
Posts: 1,729
Registered: ‎05-21-2009

Re: The XFINITY™ Mobile app is now the XFINITY™ Connect app

I will pass on the feedback, but we are working on it

Official Employee
ComcastKchahal
Posts: 1,729
Registered: ‎05-21-2009

Re: The XFINITY™ Mobile app is now the XFINITY™ Connect app