Xfinity Connect Mobile App

[Bounderrver]

Bought my wife an Andriod tablet with Ice Cream Sandwich (4.0) and when I open the browser it goes to the Asus home page.  When I try to change to Xfinity or try to download the Xfinity app it says it is not supported on this computer.  Since I'm not 'Android' smart, I can't figure out what to do.  Help!

[bnaughty]

Post all of your tablet details, I can help...

Settings => About

[Bounderrver]

When I click on the browser app on the Asus TF300T tablet (Android 4.0) it opens with a home page of Asus.com.  I wanted it to open to the home page of Xfinity.com as it does on my Windows 7 computers.  I have the email account from Xfinity working ok but can't Xinity to work in the browser.  When I get to the place where I can download the Xfinity App, hopefully giving me the web page, I get a notice that says it does not support this tablet.  I 'chatted' with Xfinity and they think it is not a problem with their app but with my Asus firmware.  So I contacted Asus help and they had me download their latest firmware version, V9.4.3.30.  But that didn't solve the problem.

So, reading the 'Rough Guide to Android Phones and Tablets' I thought loading another browser app like Dolphin might help but checking it on the web I find it's not perfect so I might just wait for the latest version of Google Chrome, V8, to get out of beta and install it.

Wouldn't you know, right after I get an Android tablet Microsoft is going to come out with a Windows 8 tablet.

That's life

Thanks

JNL

[bnaughty]

Transformer Prime...  a fine device...  Here's what I got so far on your issue...  I have a Samsung Captivate running Android 4.0.4 SlimICS and the Play Store doesn't report incompatibility, but on my Galaxy Tab 10.1 running 4.0.4 CM9 it reports that it's not compatible...   It is because of the screen resolution of our devices...  The app was built for a cell phone originally, and hasn't been updated to support the tablet's screens yet...

Current Xfinity Apps found in Play Store:

XFINITY TV Player:  Watch On Demand

XFINITY TV:  View channel lineup, and manage compatible DVRs

XFINITY Connect:  Reporting not supported  (Email and Pay Bill)

I HIGHLY reccomend using the built-in email client on your Prime...  It destroys that app, the app is trash and has limited usability at the moment, trust me Ive tried it on my phone just to confirm my hunch that it was trash...

Configuring the built-in email client is super easy...

Tap on Email, it prompts you for your email address and password, put the full email address, e.g. XXXX@comcast.net

It will automatically configure the incoming and outgoing server settings.  By default the Incoming server settings will be to NEVER remove the emails from the server so they will still make it to your computer.

Hope this helps, and please post back your progress....  and PM me if you ever want to root and load a custom ROM to your Prime 

[bnaughty]

To change the Homepage:

Open the browser, tap on the "3dot button at top right", select Settings

Right there under General

Much more settings are in there as well...

[ComcastKchahal]

The Xfinity connect app is not compatible with Android Tablets yet.

[philgraetz]

Ok, so when will it (Xfinity Connect) be supported?

I recently bought an Asus Transformer Infinity TF700. I am SORELY disappointed in lack of support for apps for this device.