You want feedback so here it is. It's nice if you like something flashy. I installed the app and it took me less than a minute to decide I don't want it. I don't care about groups and favorites.
"The enhanced address book includes separate views for your phone contacts and XFINITY contacts" shows me, when I click to view Xfinity contacts, my phone contacts. Why do I need to see them ALL in both places? My doctor's office is definitely not one of my Xfinity contacts but is listed as an Xfinity contact. In addition to that when I looked at my XfinityConnect address book online ALL my phone contacts are listed in that address book-I'm looking at FB friends (which are on my phone), those whose names/numbers are on my phone, and some of my Google + contacts who are not listed in my phone contacts.
Makes me glad I use an email client. I should have about 10 contacts in my XfinityConnect address book (as opposed to the 110 that are there after installing the useless and flawed app) and those 10 should be the only ones in the Xfinity app address book. I have 3 separate entries for my son, so if I used the app to send him mail I would have to figure out which one to use and hope it's the one that sends him email instead of the one that has his work, home, and cell phone numbers. I certainly don't need the PHONE NUMBERS of 80 something/90 something aunt and elderly neighbors who DON'T have computers listed in my XfinityConnect address book. If there are separate views for phone and Xfinity Connect contacts why does my XC view have more than the 10 which should be there? I'll tell you why-because it added PHONE contacts to my XC contact list.
Now explain how I can use my phone to program my dvr if I am not at home. The new app took away that function.
Before you tell me to download and install the Xfinity TV app, I did that already. Unfortunately it DOES NOT WORK.
When I tried to use it
1) I signed in and got the screen with my cable boxes listed.
2) I then got this error "An unknown error occurred during this request. Please try again." when I get to the tv listings. I click Try Again, same thing.
3) Next time I click Cancel and I see the little blue gear going round and round while telling me LOADING. THEY DON'T LOAD. I got busy and 20 minutes later when I went back to my phone it was STILL LOADING.
All I want to do is be able to use the app to set up recordings like I have done in the past with the FUNCTIONAL, now non-existent app.
Comcast, in their zeal to "improve" took a giant leap backwards instead of forward.
FIX IT. I do NOT want to go back to the days of having to call my house (if someone is home) and have them go through all the listings, tell me what will be on, just so I can say "record it for me".
I am now on my 2nd attempt to get the TV app to work. 10 minutes in it's still loading. Let me know when my tv app will work. Or tell me HOW to get it to work.
For now, both apps will be uninstalled.
Edit to add: XC mobile app uninstalled. But all the phone contacts still remain in my XC ONLINE address book. Excuse while I spend time that could better be spent doing something else getting rid of them. I'll do a wholesale delete and add back the ones I want.
TV app uninstalled. The best thing about being able to set a recording from it-If I am in the hospital I'm able to set up recordings with it. I suppose I need to stay OUT of the hospital until I am able do so again.
I've also deleted those extra 100 contacts from my XC address book and now have only the original 10 listed there.
Comcast employees must be authorized to post in the forum in an official capacity. Employees posting here have their names in red and are designated as employees. Names not in red are customers.
