Same contact name displayed for all text messages and voice mail - resolved
Summary: after download, all messages show son as contact regardless of who sent or received. after sending message to daughter, All messages show daughter as contact.
Comcast thought alphnumeric fields in the contact card may be causing the issue.
I have a rooted CM7 nook android. (yes I love it)
These are the steps I took:
My son's contact card includes his email which is alpha numeric.
My daughter's is the same.
My husband's (whom I have also sent text messages to) has no alpha numeric fields.
To troubleshoot, i removed my daughter's alphanum fields in her xfinity card (as opposed to phone contact card). This was the contact used - as I can go to her card and see text messages I've sent to her. :This did not solve the problem. She still shows as the sender of all my text messages.
step 2: I deleted her as a contact in both the phone and xfinity. One at a time. No change. ( this was all done within the xfinity app)
step 3: I exited the app and went directly to the phone contact list. Deleted her there. Result: text messages display properly. However, the clearly can't be the work around everytime I text someone. appears at this step that phone directory MAY have been problem, but not certain.
step 4: texted my husband who had no alpha num fields. text still displays properly. He has contact cards in both phone and app, but no alphanum.
step 5: looked for contact to my other daughter. (son wasn't home :-)) other daughter has no alpha nu fields in the contact card. She is in the phone directory but not the xfinity directory. result: txt messages display properly. May not be phone directory - more likely alphanum fields.
step 6: added husband to phone directory with alpha num field. made sure it reflected in the xfinity app. texted him. texts still display properly. So not phone directory and alpha num fields combined.
step 7: added first daughter contact back to phone directory. added alphanum email. txted. displays properly.
Step 8: added first daughter contact back to xfininity directory. added alphanum email. txted. displays properly. interesting, combines her texts into the same thread. this would not be good if I knew two people of the same name.
conclusion: appears that daughter contact card MAY have been the problem, but this doesn't make sense because son's name was the first contact that always displayed. AND daughter now has alphanum fields in her contact card. Would have thought that deleting her would have defaulted back to son showing as contact in all txt messages.
Not sure why this fixed the problem, but will continue to monitor.
FYI exit button in top right corner is difficult to press and often doesn't respond. Don't beleive this is a nook problem as that corner works fine with other apps.
