Xfinity Connect Mobile App

[bobb2]

I have an LG Dare. The pictures  embeded in my emails do not show on the phone. The email only shows the text an an x where the picture should be. What's with that?

[mikro]

I have a Nextel Motorola i580 with a data plan, I can access all sorts of websites but not comcasts. I have tried typing in both the urls you have listed and keep getting error msgs that say unable to connect to site. can you please advise? I want to be able to check my email .

[FishMan]

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mikro wrote:
I have a Nextel Motorola i580 with a data plan, I can access all sorts of websites but not comcasts. I have tried typing in both the urls you have listed and keep getting error msgs that say unable to connect to site. can you please advise? I want to be able to check my email .

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The mobile site is at http://m.comcast.net

Is this the site you can't get to? Exactly what happens when you try?

Message Edited by FishMan on 11-03-2008 12:37 PM

[mikro]

yes I have typed in exactly, m.comcast.net and also tried the beta one, each time I get an error msg that says unable to connect to site.

[FishMan]

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mikro wrote:
yes I have typed in exactly, m.comcast.net and also tried the beta one, each time I get an error msg that says unable to connect to site.

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Does your phone's browser require you to type in the http:// as well as m.comcast.net?

[mikro]

no it doesnt require it but I have even tried that. I can connect to any other website that supports WAP like myspace, accuweather, news etc etc, they all have and still do open fine. I even did a master radio reset on my cell that didnt help.

[FishMan]

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mikro wrote:
no it doesnt require it but I have even tried that. I can connect to any other website that supports WAP like myspace, accuweather, news etc etc, they all have and still do open fine. I even did a master radio reset on my cell that didnt help.

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Here is what a Forum Mod had to say about your i580 phone:

http://forums.comcast.net/comcastsupport/board/message?board.id=Mobile_Portal&message.id=500&query.i...

[mikro]

another hurry up and wait moment....thanks anyhow.

[FishMan]

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mikro wrote:
another hurry up and wait moment....thanks anyhow.

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You could send a PM to a mod and ask if any progress has been made since that post.

[lcjta]

HELP!!

On my cell phone, I had my comcast mobile set up as one of my favorites.  All I had to do was click on it and it immediately took me into my IN box.

Yesterday, I had to change my Comcast password.  (it was seven digits long and has been working for YEARS, but Comcast said I needed to change it to an eight digit password)

So, I did.   I can access my email using my new password on my computer just fine.  But when I try from my cell phone, using the favorites that I have been using forever - it says  login error occured - please check and re-enter username and password  So, I have to type in my username and the new password, which I didn't used to have to do.  IN ADDITION, after I type all info in . . it DOES take me to my IN box, BUT it says theIN box is empty - which it is not.    Can you help me get access to my emails via my cell phone again?  And preferably set up so that I do not have to type username & password each time?   I am willing to take comcast out of my cell and re-install it if that is what is needed . . .but I need help in doing it.  THANKS!

[chals]

Chris, about a week ago my mobile email stopped working. I am able to access the features such as news, sports, weather, etc, but my email just times out with a 'network connection lost' message. I did change my pw on my home pc just before this problem started. I tried using the new beta address and get the same result. Also I do not see a login screen when I go to my mobile account. I have an LG env2.

[Barmar]

To get to the login screen, you have to click on "Sign Out" in the menu on the Email screen.

[candylee]

i guess i can't get in there because i have cricket.is there some way i can get in

[srichter1009]

my company is verizon and my phone is the new blackberry storm is there somthing i am doing wrong or are other people having the same problem?

[FishMan]

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srichter1009 wrote:
my company is verizon and my phone is the new blackberry storm is there somthing i am doing wrong or are other people having the same problem?

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We have no idea what problem you are having. A little detail would help us help you.

[ginginlovescats]

Hello, I just tried it on Samsung A707--it worked great--glad because I couldn't access my email any other way on this phone--my carrier is AT&T and there was not an option for Comcast. Thanks, it worked great!

[artman61]

Chris: When is the app for Win Mobile 6.1 going to be devleoped? 

[hechthouse]

how do i get my password

[Barmar]

Your password in the mobile portal is the same as the password you use to get here, or read your email.

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