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New Visitor
Posts: 4
Registered: ‎02-17-2009
Accepted Solution

What's the deal with attachments?

So in a received email, I clicked on the attachment (in this case a .pdf) and opens up a tiny window to view it. Are they serious? And then they expect us to zoom in within that tiny window. Sheesh. Ok, now that I'm done complaining- is there a hidden secret way to download those attachments?
Regular Contributor
Posts: 36
Registered: ‎02-21-2010

Re: What's the deal with attachments?

Please download 4.0.1 version of the Xfinity app from Appstore. This issue is fixed. Attachments open in full screen.

Official Employee
ComcastKchahal
Posts: 1,729
Registered: ‎05-21-2009

Re: What's the deal with attachments?

Thanks Dummy test

New Visitor
Posts: 4
Registered: ‎02-17-2009

Re: What's the deal with attachments?

Again, how do you download attachments? Clicking on them so they can show is one thing, but to print from the iPad and/or have it open in another app such as Dropbox or a printing app like Canon? Also When receiving pictures, saving them to the picture file, etc...
Official Employee
ComcastKchahal
Posts: 1,729
Registered: ‎05-21-2009

Re: What's the deal with attachments?

The print feature is not available in the app right now, but will be available soon in the coming release.

New Visitor
Posts: 1
Registered: ‎02-24-2009

Re: What's the deal with attachments?

How can I move emailed pics into my photo app on my ipad....If I click on Save, it says Failed To Save.

New Visitor
Soupthecat
Posts: 4
Registered: ‎05-13-2010

Re: What's the deal with attachments?

I have the same problem. the submitted the problem thru the live char and they could not fix it. I even uninstalled the app and still can't save photos that are opened thru the app. 

New Visitor
Soupthecat
Posts: 4
Registered: ‎05-13-2010

Re: What's the deal with attachments?

 follow the below steps

 

1) Go to Settings

2) Select Privacy

3) Select Photos

4) Under Photos Enable Xfinity Connect App.

 

Now Go to Xfinity Application and download the picture, Now you will be able to save the picture to Photos.