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New Visitor
Posts: 2
Registered: ‎01-09-2010

Xfinity Connect Mobile App - June 2012 upgrade

Prior to the 6/2012 upgrade the App worked well on my iPad original. After the upgrade the app crashed and was unsuable and I had to go back to the default iPad mail server. On the App store site the App gets loosey rating as a result of the upgrade. When will it be fixed?

Official Employee
ComcastKchahal
Posts: 1,729
Registered: ‎05-21-2009

Re: Xfinity Connect Mobile App - June 2012 upgrade

did you upgrade to the recent 4.0.2 version? Delete the version you have and install the new one

New Visitor
Posts: 2
Registered: ‎01-09-2010

Re: Xfinity Connect Mobile App - June 2012 upgrade

I did upgrade to 4.0.2 after posting the prior comment. It's better but still unstable. Deleting email function sometimes knocks app off line. Transmitting a text can go immediately or delay up to 4 hours. The app still randomly locks up but is better than the previous version.
Official Employee
ComcastKchahal
Posts: 1,729
Registered: ‎05-21-2009

Re: Xfinity Connect Mobile App - June 2012 upgrade

I will pass this on to the development team and get back to you