Xfinity Connect Mobile App

[Oyma80]

I've installed the app for Xfinity Connect on my iPad but each time select the icon for Xfinity Connect I get the message that, Failed to setup the storage. Please try again. Please advise. Thanks. Oyma80

[rog286713]

clear cookies clear cache.  restart your pad.  Unistall the app.  Restart the pad.  reinstall the app sign in and see if it works.

[dummytest09]

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Oyma80 wrote:
I've installed the app for Xfinity Connect on my iPad but each time select the icon for Xfinity Connect I get the message that, Failed to setup the storage. Please try again. Please advise. Thanks. Oyma80

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Even by deleting and re-installing the app should work fine!

[m-n-b]

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rog286713 wrote:

clear cookies clear cache.  restart your pad.  Unistall the app.  Restart the pad.  reinstall the app sign in and see if it works.

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You first

[rog286713]

Me first?  I have the app on my ipad and my iphone and it works perfectly so its not the app causing the issues.  your post makes no sense.

[ComcastKchahal]

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Oyma80 wrote:
I've installed the app for Xfinity Connect on my iPad but each time select the icon for Xfinity Connect I get the message that, Failed to setup the storage. Please try again. Please advise. Thanks. Oyma80

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   Deleting the verison you have and installing a new one should fix this issue.

[m-n-b]

Been there, done that three or four times...

I can actually connect to the service, but now it says I don't have caller ID (which comes with the pkg).