Xfinity Connect Mobile App

[CS16]

I'm not getting a notification of incoming emails/text messages on the Ipad.  I didn't have to set anything up on the ipad2, but just got the New ipad and it's not showing me I have emails on the main screen or playing a sound when they come in.  I went into settings but don't see where to fix this.

Thanks for any help.

[ComcastKchahal · Accepted solution]

Log out of the app from settigs and then log back in. Now go to settings and under Nofications & Sounds - Make sure Email, Voicemail are turned to ON. If require turn the ON and OFF and then update on the top right.

This should work.Let me know

Thanks,

[CS16]

I ended up deleting Comcast Mobile then reinstalling it and it's working fine now!  Thanks for your response. 

[ComcastKchahal]

Glad it worked.

Please continue to use the forums for help.

thanks,

Kchahal